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Alor Setar Immigration Office  

 

 



 

Pejabat Imigresen Alor Setar
Address : Tingkat 1-2, Bangunan KDN
Pusat Pentadbiran Kerajaan Persekutuan
06550 Bandar Muadzam Shah
Alor Setar, Kedah
 
     
Telephone : 04-733 3302 / 04-730 5602  
Fax : 04-733 1752  
Office Hours : Sunday - Wednesday : 7.30 am - 1.00 pm & 2.00 pm - 5.30 pm
Thursday : 7.30 am - 1.00 pm & 2.00 pm - 3.30 pm
 
Remarks : Passport can be ready in 1 hour after payment.
     
     
Malaysian Passport FAQs
 

Q: What are the forms and documents required in passport application process?
A: The form required is Form A - IM.42 - Pin 1/1997 and the documents required are Identification Card (Original and photocopy), Birth Certificate (original and photocopy), photocopies must in A4 size paper and two recent passport sized (35 mm X 50 mm) color photographs. Read More

 

 


Q: How long does a passport application process?
A: Most immigration offices can issue the passport within 1 hour after received the payment. Some recipient offices in Sabah and Sarawak need 3 working days for the passport to be ready. Please refer to issuance offices in this website for further information.

Q: I'm planning to submit my passport application, when is the peak period to avoid?
A: Most of the Immigration Offices are peak on Monday, Friday,  Saturday (for selected branch only), school holidays, eve and the day after public holiday.

Q: I'm a 60 year old pensioner. Am I eligible for a half priced passport fee?

A: Yes. Senior citizens (60 years old & above), children below 12 years old and student below 21 years old with proof to study abroad on the day submission eligible for a half priced passport fee.

Q: I have two (2) children. Can I include their particulars in my passport?

A: The new Malaysian Passport System does not allow the inclusion of children's particulars in the parents' passport to be made.

Q: I'm now in Amsterdam and wish to apply for a new Malaysia Passport. What do I have to do? Does the Malaysian Embassy here issue a Malaysian Passport (MRP)?

A: You can submit your passport application at the Malaysian Embassy in Amsterdam. However you will be issued with an old version of the Malaysian passport which will be replaced to a new version upon your return to Malaysia. If you wish to have Malaysia Readable Passport (MRP) you can submit the application at the Malaysian High Commission office in London.

Q: I was supposed to depart to Hong Kong on MH107 at 8.30 am but Immigration Officer at KLIA stop me from leaving country. What should I do and why I was stopped?
A: People are stopped from leaving the country for various reasons as follows:
 • Offences under the Immigration Act,
 • Instruction from Insolvency Department, or
 • Instruction from Royal Malaysia Police,
 • Instruction from Inland Revenue Board,

You can contact Security and Passport Division at Immigration Headquarters, Putrajaya. You are advice to check your traveling status from Immigration Department of Malaysia or SMS us at 019-2772497 for further enquiry before traveling abroad.

Q: I have lost my passport. What should I do and What are the forms and documents required?
A: You are required to make a Police Report at the nearest Police Station. You can submit your application at the nearest Immigration Office by filling in the passport application form and a Questionnaire Form (IMM.42C). Based on the client charter, the decision and process will take a period of 3 / 4 months. More information on 'Lost of Passport'.

Q: How much is the fee of a passport? What are the documents required to get one and am I eligible for a half priced fee?

A: The passport fee for adult is RM300.00. Half price for senior citizens (60 years old & above), children below 12 years old and student below 21 years old with proof to study abroad on the day submission. The fee is exempted for the handicap or disable person with a condition, they must produce a letter from the Welfare Department. The documents required to apply for a passport are Identification Card (Original and photocopy), Birth Certificate (original and photocopy) and two recent passport sized photographs.
 

 

 

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